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Urgent Care

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Urgent Care

At The Vancouver Clinic, a person can find a singular voice to help parse out what is useful, urgent, and critical to a situation.

with Real-Time Queues
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More Information

Overview

What is Urgent Care?

Is an urgent health need an emergency? Even though something may not be life threatening—a minor injury, the flu, a child’s earache—the worries and anxieties that come with such moments are still present and persistent. Can it wait until the next day when your provider is available? Perhaps. Should you wait? Not if you want answers and care now. Many people turn to Urgent Care for immediate medical service and outpatient treatment for acute and even chronic illness and injuries. Urgent care does not replace your primary care provider, and successful urgent care includes close communication and collaboration between all providers. Electronic medical records make that communication seamless, and the Urgent Care department can assist you in arranging any follow-up visits that may be necessary. When illness or injury strikes outside of regular office hours, urgent care offers an alternative to waiting for hours in a hospital emergency room.

How We Are Different

The Vancouver Clinic seeks to take the stress out of your urgent medical needs. Whether it’s a minor injury or an illness that seems to be getting worse, we’re here for your immediate needs, and help speed up your long-term recovery. We see patients of all ages. The Clinic’s Urgent Care department has X-ray available at all open hours. We perform some tests (e.g. strep throat or UTI) within the department, and can also arrange for any other necessary testing or imaging. Schedule care in advance online or see us as a walk-in patient. We can assist you in accessing the entire Clinic, whether it’s to become established in primary care, or as a referral to another specialty. Whatever the case may be, you’ll find prompt attention to your urgent medical situation.

Services

Find services for conditions that require prompt attention, but that do not pose an immediate, serious health threat. For example:

Illnesses and injuries

  • Lacerations
  • Minor burns
  • Acute respiratory infections: The cold, flu, sore throats, ear infections, sinusitis, bronchitis, pneumonias
  • Acute diarrhea or vomiting
  • UTIs
  • Fever
  • Sprains and fractures and splinting

Always use personal judgment. If you think that you’re dangerously sick, please go to the hospital. The Urgent Care department is not a complete substitute for an emergency room. Sometimes our most important role is to give you the judgment that you do need to seek a higher level of care.

FAQs

What’s the difference between going to Urgent Care and the emergency room?
If you’re dealing with an issue such as the illnesses and injuries above, then the Urgent Care department at The Vancouver Clinic is your best bet. You should call 911, or have someone take you to the emergency room if you have any of the following symptoms:

  • Chest pain
  • Severe abdominal pain
  • Coughing or vomiting blood
  • Severe burns
  • Sudden blurred vision
  • Difficulty breathing or shortness of breath
  • Deep cuts or bleeding that won’t stop
  • Sudden dizziness, weakness, or loss of coordination or balance
  • Numbness in the face, arm or leg
  • Sudden, severe headache
  • High fevers

In addition, Urgent Care does not perform sports physicals or adult physicals. Schedule such appointments with your primary care provider or pediatrician.

How long is the typical waiting time at Urgent Care?
Most of our patients are treated in one hour or less. Please remember that emergency situations arise, and that we see walk-in patients based on the severity of injuries or illness. While there is no guarantee that we will be able to see you at your selected time, we will make every effort to honor all online scheduling as quickly as possible. Urgent Care shares a work area with other specialties, and you may see patients being called back before you to these departments, as well as emergency patients.

Do I need to make an appointment or do you accept walk-ins?
Urgent Care accepts walk-ins, as well as fast, convenient scheduled appointments via our online scheduling form. We are here for you seven-days a week, with holiday hours on every holiday except Thanksgiving and Christmas Day.

Can I pay my bill online?
Yes. Please visit our online bill pay page to do so.

Is your staff bilingual?
Yes, many of our staff members and providers are multilingual or bilingual. We can also provide a free third-party telephone interpreting service as needed.

Does Urgent Care treat infants?
Yes, our providers are trained to treat patients of all ages.

Holiday Hours

New Years Day, Sunday, January 1, 2017
Urgent Care open Weekend/Holiday hours (9am-5pm)
All other departments closed.

New Year’s Day (observed), Monday, January 2, 2017
Urgent Care open Weekend/Holiday hours (9am-5pm)
All other departments closed.

Memorial Day, Monday, May 29, 2017
Urgent Care open Weekend/Holiday hours (9am-5pm)
All other departments closed.

Independence Day, Tuesday, July 4, 2017
Urgent Care open Weekend/Holiday hours (9am-5pm)
All other departments closed.

Labor Day, Monday, September 4, 2017
Urgent Care open Weekend/Holiday hours (9am-5pm)
All other departments closed.

Thanksgiving Day, Thursday, November 23, 2017
All departments closed.

Christmas Day, Monday, December 25, 2017
All departments closed.