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The Vancouver Clinic Celebrates 80th Anniversary in 2016

Patient-Focused Care Key to Past and Future Success

The year 2016 marks a major milestone for The Vancouver Clinic (TVC) —80 years of service to the good people of Clark County.

When two local doctors combined their practices to form TVC back in 1936, they firmly believed that great medicine is best practiced “together.” For this reason, they adopted a model in which physician-owners would work together across specialties to provide the highest quality patient-focused care.

Eighty years later, TVC has become Clark County’s largest and strongest health care organization. With more than 250 providers, 1,100 medical staff, nearly 40 medical specialties and five convenient locations, TVC is one of the only clinics in Southwest Washington providing care for patients across all stages of life. Our success is a testament to our founders’ vision that a patient-focused model of care in which providers are connected and working together makes all the difference.

As 2016 begins, we are excited to build upon our 80-year legacy. We’ve recently made significant progress in four key areas that will continue to be priorities in the coming year:

#1 Relational Patient Care. At TVC, we believe great health care involves listening to patients’ concerns, building their trust, providing treatment tailored to their unique situations, and empowering them to participate meaningfully in the decision-making process. In other words, it’s about relationship. At a time when many clinics are consolidating with larger, more impersonal health systems, we are redoubling our efforts to strengthen the core relationship between patients and their doctor. We are thrilled that The Oregonian, The Vancouver Business Journal and the American Medical Group Association have recently recognized TVC’s workplace excellence because happy doctors produce happy patients and better results. We will continue to make TVC a place that attracts and retains talented individuals committed to our relational approach to care.

#2 Lower Overall Costs for Patients. TVC understands that health care represents a significant financial burden for most households and is taking steps to address costs while enhancing care. One of the best ways to lower medical bills over time is for patients to take advantage of low-cost preventative care. To help ensure more residents receive the preventive services available to them, we recently added a panel coordinator role tasked with proactively engaging patients to educate them on options and schedule appointments. We’re also focused on expanding services aimed at important stages of treatment. Our new Transitional Care Clinic, for example, will open this month to help patients avoid expensive hospital readmissions through improved care between hospital discharge and home.

#3 Enhanced Convenience. Clark County is a fast-growing region, and we are working hard to meet the increasing demand for quality health care. Though 95% of residents already live within 15 minutes of a TVC location, we’re considering expanding facilities and services in key areas projected to grow significantly. Patients needing more immediate attention can now visit our website to see which urgent care location has the shortest wait time. Last year, 35 providers joined our team and more will be added this year to, among other benefits, improve timely access to services. Patients can also securely message their provider, receive test results electronically, review their medical record, and even schedule appointments online. Improving access to care and overall convenience remains a top priority.

#4 Innovative Medical Services. Our patients have access to a state-of-the-art imaging, lab and surgical center, and a growing number of specialized treatment options. Our Palliative Care Department is now up and running for patients with serious chronic health issues who are pre-hospice but need intensive, multispecialty care. We offer advanced facial plastic and reconstructive surgery. In partnership with Legacy Emanuel and Oregon Health & Science University, TVC has become one of the first clinics in the Northwest to adopt an innovative procedure revolutionizing care for patients with atrial fibrillation. We’re also the only clinic between Vancouver and Tacoma to offer a sophisticated, minimally invasive heart valve replacement procedure that especially benefits older patients.

These are just a few ongoing priorities as The Vancouver Clinic anticipates another great year. It’s truly a privilege to serve the people of Clark County. We look forward to another 80 years of growth and success.