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Creating a better check-in process

Have you noticed changes at some of our clinics? We’re streamlining the patient check-in process to get you to your appointment faster.

Now, when you go to our Columbia Tech Center clinic, you’ll check in at a central location and wait in your clinician’s department for your name to be called. This is the same process we use at our Ridgefield, Camas, Salmon Creek 2, and Washougal clinics. In the next few months, we will expand this check-in style to our sites at Battle Ground, Salmon Creek 1, and 87th Avenue.

If you have a MyChart account, you can check in online instead and head straight to your department. Be sure to let staff know you’ve arrived by clicking the “I’m here” button, which appears in MyChart 15 minutes before your visit time.