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COVID-19

Vaccine update

This page is reviewed weekly and updated as new information becomes available.

Vaccine appointments are currently being booked through an online registration process.    

  1. Register
  2. Watch
    A scheduling invitation will be sent to your email and/or phone via text message. When you register for the vaccine you are essentially getting in line for the vaccine. How fast the line moves depends on vaccine supply and demand.
  3. Schedule
    When it’s your turn, and you receive your invitation, you will have three calendar days to schedule before it expires.

You do not need to be a Vancouver Clinic patient or have a MyChart account to register. Please review our Frequently Asked Questions for more information on how this process works.

For information on additional ways to access the vaccine and vaccine safety, please visit the Clark County Public Health website.

For those patients with health insurance, Vancouver Clinic will bill vaccine administration to your insurance company. If your insurance does not pay, or you do not have insurance, you will NOT be responsible for any cost associated with the vaccine.

This webpage remains the best source of accurate information for our patients. Please continue to check back for updates.

Frequently Asked Questions

Why can’t I just use the Vancouver Clinic website or call to directly schedule an appointment for a vaccine?

With everyone 16-plus eligible for the vaccine on April 15, our new COVID-19 vaccine scheduling process allows us to better serve you by releasing scheduling emails in the order in which you register.  If we simply posted available appointments for our allotment each week the appointments would fill up rapidly because demand is far greater than supply. This would require you to continually have to check our website or call repeatedly for an available appointment, which is not ideal for you. This is why we ask you to register online for the vaccine, so we can reach out to you when your place in line comes up.

If you do not have access to email you will need to call the Clark County Public Health Department for a vaccine. They have call center representatives available 8 a.m. to 5 p.m. Monday through Friday at 888-225-4625 to assist.

Once I register online, how long will it take before I receive the scheduling email?

When you register for the vaccine you are essentially getting in line for the vaccine. How fast the line moves depends on vaccine supply and demand. For example, if there are 25,000 people registered ahead of you in the line it could take approximately seven weeks before you receive the email invitation to schedule your appointment for the vaccine.

How will I be notified when it’s time to schedule an appointment to receive the vaccine?

Watch for an email. If you provided a cell phone number with SMS capability when you registered you will also receive a text message notification inviting you to schedule.

How long will the invitation be valid?

Once we notify you that it is your time to schedule, please use the link within three business days. If you do not, the invitation will expire. If you access the link after the three calendar days, you will be put back in line to receive a new invite once one becomes available.

What if the invitation link doesn’t show any appointments that work with my schedule?

If you receive the invitation and the appointments showing on the schedule will not work for you, you can simply let the invitation expire after three days. Then go back to the link and be put back in line. When additional vaccine appointments come open, you will receive another invitation.

Who can register for the vaccine?

Anyone who is age 16 years or older may register for the vaccine. NOTE: anyone under the age of 18 must have a parent (or legal guardian) present to provide consent when you come in for your vaccine appointment. You do not need to be an established patient to register for the vaccine at Vancouver Clinic.

Can I pick which vaccine I prefer?

We provide the first dose of whichever one we are able to source at the appointment time. Our vaccine clinics have been allocated either Pfizer or Moderna – depending on what is available. Both are nearly 100% effective in preventing hospitalizations and deaths. Our recommendation is that the best COVID-19 vaccine one can get is the first one that is available to them.

If I don’t have health insurance do I have to pay for the vaccine?

For those with health insurance, Vancouver Clinic will bill vaccine administration to your insurance company. If your insurance does not pay, or you do not have insurance, you will NOT be responsible for any cost associated with the vaccine.

After I get my first shot, if a second shot is needed how do I schedule that appointment?

If you receive a vaccine that requires a second dose, you will be scheduled for your second dose when your first dose is administered.

How do I cancel my registration if I’m able to get vaccinated somewhere else?

You do not need to take any action. Once you receive notification that it is your turn, your scheduling invite will simply expire within three calendar days and your place in line will then go to someone else who is waiting.

Testing information

$0 out-of-pocket cost with insurance.*

COVID-19 testing is performed at all Vancouver Clinic locations. Results are available within 24-48 hours. Vancouver Clinic uses a PCR method for testing. This is considered the gold standard for accurate diagnostics.

Please note that tests for COVID-19 are currently ordered at the discretion of a health care provider. An order can be placed by your primary care provider (PCP) or though Urgent Care during business hours. Urgent Care is available to see you seven days per week from 7 a.m. to 8 p.m. on weekdays and 7 a.m. to 5 p.m. on weekends.

You can schedule a visit with your PCP or Urgent Care through MyChart, or walk in at any of our Urgent Care locations. For scheduling assistance, please call (360) 882-2778.

Travel screening requirements can vary by state and country. We suggest checking with your airline or final destination to see if Vancouver Clinic testing will meet your needs. Travelers to Hawaii should make other testing plans.

* Many insurance companies are waiving the co-payment for COVID-19 testing. The COVID-19 test will bill to insurance at $139, plus a collection fee or office visit charge. Based on symptoms, in addition to COVID-19 testing, additional tests or services may also be ordered by the provider seeing you. You should contact your insurer to confirm the test will meet coverage criteria before scheduling a test.

Visitor & Mask Policy

Visitors

For the safety of patients, visitors and staff, Vancouver Clinic is asking that you bring only one support person with you to your appointment and only if it is necessary. Please allow extra time for screening at the entrance.

A support person must be in good health (no fever, sneezing, coughing, or runny nose), and be at least 16 years or older.

Infants under 6 months of age will be permitted two adult support people.

Masks

Vancouver Clinic requires masks. We will provide a medical grade mask when you enter the clinic. This is for your safety and the health of our care team, other patients and our community. If you are unable to wear a mask due to medical reasons, a video visit should be considered as an alternative to keep you and others safe. Patients who receive a provider exemption, who are unable to wear a mask for medical reasons, will be asked to wear a face shield and scheduled as the last patient of the day, if a video visit is not an option. Anyone who needs lab or imaging services and who is unable to wear a mask should come near clinic closing and will also be asked to wear a face shield.

Overview

Information about COVID-19

People with COVID-19 experience a wide range of symptoms and may be mildly sick to severely ill.

Symptoms may appear 2–14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

This list does not include all possible symptoms. COVID-19 testing is available through a provider order at Vancouver Clinic.

How to protect yourself

  • Wash hands often with soap and water for at least 20 seconds.
  • When soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60 percent alcohol.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • Cover coughs and sneezes. Use a tissue, then throw the tissue in the trash and wash your hands.
  • Stay home and away from others when sick.
  • Avoid close contact with people who are sick.
  • Practice physical distancing:
    • Stay home. Only make essential trips, such as to the grocery store or to seek medical care.
    • Give space and wear a mask. Stay at least 6 feet away from other people when in public.
    • Don’t congregate. Avoid indoor and outdoor gatherings with other people. Don’t invite friends or family members over if they live in a different household. Instead, use technology to meet with them virtually.​

If you feel sick

  • Stay home when you are sick, especially if you have respiratory illness symptoms. Whether you have seasonal flu, the common cold, or something else, it’s important you stay away from others when sick.
  • Monitor yourself for fever, coughing and shortness of breath. For mild-to-moderate symptoms, use home monitoring and care. There are currently no antiviral medications and antibiotics are not useful for treating viral infections such as Coronavirus.
  • If you need to seek care, schedule a visit with your Primary Care Provider or Urgent Care through MyChart. For scheduling assistance or to speak with an advice nurse, please call (360) 882-2778.
  • If you are experiencing life-threatening symptoms, call 9-1-1 or go to the nearest hospital emergency room.
Resources

This is a rapidly changing situation. The CDC has the most current information about the virus, including everything you need to know about how the virus spreads, how it’s treated, how to protect yourself, and what to do if you get sick. Stay on top of the latest by visiting the CDC website, which is updated frequently.

Washington State Department of Health:
https://www.doh.wa.gov/Emergencies/Coronavirus

Center for Disease Control:
https://www.cdc.gov/coronavirus/2019-ncov/index.html
What to do if you are sick with coronavirus disease 2019 (COVID-19)
What you need to know about coronavirus disease 2019 (COVID-19)

Clark County Public Health:
https://www.clark.wa.gov/public-health/novel-coronavirus

Resources for the Homebound
Download a list of local resources