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COVID-19

Vaccine update

We are not currently scheduling patients for the vaccine as we are uncertain of the exact timing of when these vaccines will be available.

Vaccines will go to those at highest risk first. Vancouver Clinic is following the phased approach issued by the Advisory Committee on Immunization Practices. We are also complying with state and county recommendations. More detail on the vaccines and how they are being prioritized is on the Clark County Public Health website.

We are working closely with CCPH on vaccinating high-risk healthcare workers in our community. If you meet the eligibility requirements please complete the Clark County Public Health webform at: https://clark.wa.gov/public-health/vaccine-allocation-inquiry.

Please continue to check our website for updates.

MyChart@TVC users will also receive updates. Established patients can sign up for free. Once enrolled, you will receive notifications and have the ability to schedule online. You can also gain access to your medical records, receive test and lab results, have the option to send messages directly to your provider’s office, and so much more.

Testing information

$0 out-of-pocket cost with insurance.*

COVID-19 testing is performed at all Vancouver Clinic locations. Results are available within 24-48 hours. Vancouver Clinic uses a PCR method for testing. This is considered the gold standard for accurate diagnostics.

Please note that tests for COVID-19 are currently ordered at the discretion of a health care provider. An order can be placed by your primary care provider (PCP) or though Urgent Care during business hours. Urgent Care is available to see you seven days per week from 7 a.m. to 8 p.m. on weekdays and 7 a.m. to 5 p.m. on weekends.

You can schedule a visit with your PCP or Urgent Care through MyChart, or walk in at any of our Urgent Care locations. For scheduling assistance, please call (360) 882-2778.

Travel screening requirements can vary by state and country. We suggest checking with your airline or final destination to see if Vancouver Clinic testing will meet your needs. Travelers to Hawaii should make other testing plans.

* Many insurance companies are waiving the co-payment for COVID-19 testing. The COVID-19 test will bill to insurance at $139, plus a collection fee or office visit charge. Based on symptoms, in addition to COVID-19 testing, additional tests or services may also be ordered by the provider seeing you. You should contact your insurer to confirm the test will meet coverage criteria before scheduling a test.

Visitor & Mask Policy

Visitors

For the safety of patients, visitors and staff, Vancouver Clinic is asking that you bring only one support person with you to your appointment and only if it is necessary. Please allow extra time for screening at the entrance.

A support person must be in good health (no fever, sneezing, coughing, or runny nose), and be at least 16 years or older.

Infants under 6 months of age will be permitted two adult support people.

Masks

Vancouver Clinic requires masks. We will provide a medical grade mask when you enter the clinic. This is for your safety and the health of our care team, other patients and our community. If you are unable to wear a mask due to medical reasons, a video visit should be considered as an alternative to keep you and others safe. Patients who receive a provider exemption, who are unable to wear a mask for medical reasons, will be asked to wear a face shield and scheduled as the last patient of the day, if a video visit is not an option. Anyone who needs lab or imaging services and who is unable to wear a mask should come near clinic closing and will also be asked to wear a face shield.

Overview

Information about COVID-19

People with COVID-19 experience a wide range of symptoms and may be mildly sick to severely ill.

Symptoms may appear 2–14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

This list does not include all possible symptoms. COVID-19 testing is available through a provider order at Vancouver Clinic.

How to protect yourself

  • Wash hands often with soap and water for at least 20 seconds.
  • When soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60 percent alcohol.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • Cover coughs and sneezes. Use a tissue, then throw the tissue in the trash and wash your hands.
  • Stay home and away from others when sick.
  • Avoid close contact with people who are sick.
  • Practice physical distancing:
    • Stay home. Only make essential trips, such as to the grocery store or to seek medical care.
    • Give space and wear a mask. Stay at least 6 feet away from other people when in public.
    • Don’t congregate. Avoid indoor and outdoor gatherings with other people. Don’t invite friends or family members over if they live in a different household. Instead, use technology to meet with them virtually.​

If you feel sick

  • Stay home when you are sick, especially if you have respiratory illness symptoms. Whether you have seasonal flu, the common cold, or something else, it’s important you stay away from others when sick.
  • Monitor yourself for fever, coughing and shortness of breath. For mild-to-moderate symptoms, use home monitoring and care. There are currently no antiviral medications and antibiotics are not useful for treating viral infections such as Coronavirus.
  • If you need to seek care, schedule a visit with your Primary Care Provider or Urgent Care through MyChart. For scheduling assistance, please call (360) 882-2778.
  • If you are experiencing life-threatening symptoms, call 9-1-1 or go to the nearest hospital emergency room.
FAQ

Is Urgent Care open?
Our Urgent Care locations are open 7 a.m. to 8 p.m. weekdays and 7 a.m. to 5 p.m. on weekends.

Can I get the flu vaccine if I have suspected exposure or confirmed COVID-19?
The CDC recommends routine vaccination, including flu shots, should be deferred for persons with suspected or confirmed COVID-19, regardless of symptoms, until criteria have been met for them to discontinue isolation. While mild illness is not a contraindication to vaccination, vaccination visits for these individuals should be postponed to avoid exposing healthcare personnel and other patients to the virus that causes COVID-19. When scheduling or confirming appointments for vaccination, patients should be instructed to notify the provider’s office in advance if they currently have or develop any symptoms of COVID-19.

Resources

This is a rapidly changing situation. The CDC has the most current information about the virus, including everything you need to know about how the virus spreads, how it’s treated, how to protect yourself, and what to do if you get sick. Stay on top of the latest by visiting the CDC website, which is updated frequently.

Washington State Department of Health:
https://www.doh.wa.gov/Emergencies/Coronavirus

Center for Disease Control:
https://www.cdc.gov/coronavirus/2019-ncov/index.html
What to do if you are sick with coronavirus disease 2019 (COVID-19)
What you need to know about coronavirus disease 2019 (COVID-19)

Clark County Public Health:
https://www.clark.wa.gov/public-health/novel-coronavirus

Resources for the Homebound
Download a list of local resources