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Contact Us

For more than 85 years, Vancouver Clinic has served the families of Southwest Washington with comprehensive medical services. Our providers continually set the standard for health care excellence. We welcome you and appreciate the opportunity to care for you and your loved ones.

Our first priority is compassionate care. If we can be of further assistance, please contact us through any of the following methods:

Central Mailing Address:
Vancouver Clinic
700 NE 87th Avenue
Vancouver, WA 98664

Patient Service Center (Appointments, Primary Care Nurse Advice, etc.)
360-882-2778 | Available 7 a.m. to 7 p.m., Mon – Fri, and 8:30 a.m. to 12:30 p.m. on Saturday.

Nurse advice is available 7 a.m. to 11 p.m., Mon-Fri and 7 a.m. to 7 p.m. on Saturday and Sunday. 

Our Patient Service Center (PSC) may be experiencing higher than normal call volumes. Please contact your pharmacy to refill your prescription. You may also use MyChart to send refill requests directly to your provider’s office. No MyChart account yet? Sign up now. If you need MyChart assistance please dial 360-882-2778 and choose option 4. Learn how our PSC can help you when you call:

  • # – COIVD-19 vaccine-related questions
  • 1 – Book or respond to doctors’ messages
  • 2 – Nurse advice ( including COVID Symptoms)
  • 3 – Urgent Care
  • 4 – MyChart assistance
  • 5 – Billing
  • 6 – Calling from a provider’s office
  • 9 – Repeat menu
    Remain on the line for other requests

Patient Accounts (Billing questions, etc.)
360-397-4040

General Business
360-882-2778

Fax numbers
View a full list of department fax numbers here.

Media Contact
Kelly Love, 360-397-3860

Request for Medical Records
Please visit our Medical Records page and view our Forms section to submit your request.

Third Party Access to Electronic Health Information (EHI) Systems
If you are a third party who would like to request access into a Vancouver Clinic Electronic Health Information (EHI) System, please send your request to Vancouver Clinic Electronic Health Information (EHI) System's email address is ehisystemsrequest@tvc.org

Vancouver Clinic Electronic Health Information (EHI) System’s email address is  Vancouver Clinic Electronic Health Information (EHI) System's email address is ehisystemsrequest@tvc.org

Holiday Hours

New Year’s Day, Saturday, January 1, 2022

  • Urgent Care walk-in hours (7 a.m.–4 p.m.)
  • Salmon Creek 2 Urgent Care walk-in hours (7 a.m.-7 p.m.)
  • All other departments and call center closed.

Memorial Day, Monday, May 30, 2022

  • Urgent Care walk-in hours (7 a.m.–4 p.m.)
  • Salmon Creek 2 Urgent Care walk-in hours (7 a.m.-7 p.m.)
  • All other departments and call center closed.

Independence Day, Monday, July 4, 2022

  • Urgent Care walk-in hours (7 a.m.–4 p.m.)
  • Salmon Creek 2 Urgent Care walk-in hours (7 a.m.-7 p.m.)
  • All other departments and call center closed.

Labor Day, Monday, September 5, 2022

  • Urgent Care walk-in hours (7 a.m.–4 p.m.)
  • Salmon Creek 2 Urgent Care walk-in hours (7 a.m.-7 p.m.)
  • All other departments and call center closed.

Thanksgiving Day, Thursday, November 24, 2022

  • All departments and call center closed.

Christmas Day, Sunday, December 25, 2022

  • All departments and call center closed.

Christmas Day (observed), Monday, December 26, 2022

  • Urgent Care walk-in hours (7 a.m.–4 p.m.)
  • Salmon Creek 2 Urgent Care walk-in hours (7 a.m.-7 p.m.)
  • All other departments and call center closed.

New Year’s Day, Sunday, January 1, 2023

  • Urgent Care walk-in hours (7 a.m.–4 p.m.)
  • Salmon Creek 2 Urgent Care walk-in hours (7 a.m.-7 p.m.)
  • All other departments and call center closed.

New Year’s Day (observed), Monday, January 2, 2023

  • Urgent Care walk-in hours (7 a.m.–4 p.m.)
  • Salmon Creek 2 Urgent Care walk-in hours (7 a.m.-7 p.m.)
  • All other departments and call center closed.
Regular Hours

Most physician offices are open between 8 a.m. and 5 p.m., Monday through Friday. However, some departments also offer extended hours. Please check with your Patient Service Representative concerning the hours of the specialty you wish to visit.

Our Urgent Care clinics are open longer hours and on the weekends. Learn more: tvc.org/services/urgent-care/.

Have a compliment, concern, suggestion or request for accommodation?

We’d love to hear it. Please reach out to patient relations at 360-397-3150 or fill out our online form for any of the following:

  • Share a compliment
  • Report an incident or concern
  • Make a suggestion
  • Request for accommodation

Vancouver Clinic complies with applicable federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, religion, age, disability, sex, sexual orientation, gender identity, or any other basis protected by applicable federal, state or local law.

If you believe that Vancouver Clinic discriminated on the basis of race, color, national origin, religion, age, disability, sex, sexual orientation, or gender identity, you can file a grievance. Please call us if you need help submitting a grievance. The Civil Rights Coordinator will be notified of all grievances related to discrimination.

If you would like us to contact you about your feedback, please provide your contact information. Thank you!